About the company & role
The company delivers and maintains uninterruptible power supply (UPS) systems for customers across the UK & Ireland. As a UPS Engineer, you’ll commission new installations, carry out preventive and corrective maintenance on deployed assets, troubleshoot and repair equipment, and deliver basic end‑user training. You’ll report to the Service Operations Manager and play a key role in ensuring uptime and excellent customer experience across diverse sites.
Please note - from time to time, you will be required to work further afield across the UK & on rare occurrences Ireland.
Responsibilities/requirements
Responsibilities
Commission new UPS installations on customer sites: apply installation & commissioning procedures, complete testing to method statements, and customise settings for the site environment
Service and troubleshoot installed equipment: perform preventive maintenance and curative repairs; diagnose faults and restore service efficiently
Maintain accurate records: update internal service systems/databases and keep precise spare‑parts stock information
Customer & distributor enablement: run basic end‑user training sessions; liaise with customers and partners to build strong, long‑term relationships
Continuous improvement: provide feedback on recurrent technical issues to the support team and collaborate with project/field teams to schedule and coordinate work
Requirements
Technical degree in Electrical Engineering (or equivalent years of relevant experience)
Proven, hands‑on experience commissioning, servicing and troubleshooting UPS systems (field service background ideal)
Confident communicator with strong customer‑facing skills and a professional approach on site
Organised and detail‑driven: comfortable completing service reports and updating internal tools accurately
Mobile and flexible: willing to travel across the UK & Ireland and participate in the emergency call‑out rota after training
Benefits
Salary: £45,000–£52,000 (DOE) + Annual Bonus
Working hours: 37.5 per week, Monday–Friday, with overtime available
Company Car allowance provided
Pension: 10% combined
Annual leave: 25 days + 8 bank holidays (increasing with length of service)
Benefits: Private medical & healthcare plan
Training & development: Ongoing technical training, including time at international manufacturing facilities
- Overtime available - throughout the week and weekends at enhanced rates
- Emergency Call‑Out Rota - 1 in 8 weeks (only joining post-training) with a weekly on-call allowance
What next?
Interested? Just click the apply button and send us a copy of your CV - don't worry if it's not up to date, we can help you with that.